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Information Regarding Coronavirus (COVID-19)

At this time when the news is dominated by Coronavirus, we wanted to let you know that we are vigilantly implementing enhanced protocols to ensure your safety, as well as flexibility of your rental bookings.

The safety of our customers and staff is of paramount importance to us and we are closely monitoring the news, information, advice and guidance from the World Health Organisation and local authorities regarding the spread of the Coronavirus. Our focus is to ensure we meet customer needs while doing our part to keep you and our employees safe.

WHAT SHOULD I DO IF I HAVE ALREADY MADE A BOOKING, BUT IT’S IMPACTED BY THE CORONAVIRUS?

If you have already made a booking, but it is impacted by a quarantine measure or other travel restrictions due to the Coronavirus, this booking can be cancelled as outlined below:

To make any changes, please contact our team  or call (07) 4069 7311.

ARE OUR HOURS CHANGING?

We strive to keep our location open and fully operational. However, due to various travel and government restrictions our  hours have been reduced temporarily and bookings are now essential.

IS WEIPA RENT A CAR EXPERIENCING ANY DELAYS?

The recent government measures as part of global efforts to contain the spread of the Coronavirus may have impacts on our ability to serve  you at our office. You may be required to wait outside our office should there be a number of people collecting vehicles at the same time. This is to comply with Social Distancing measures. However, you will still be served in a timely manner from our friendly staff.

The health and safety of our team members and customers is our priority, and we appreciate your patience during this time.

IS WEIPA RENT A CAR TAKING ANY ADDITIONAL PRECAUTIONS TO HELP REDUCE THE SPREAD OF THE CORONAVIRUS?

We are closely monitoring the information shared by the World Health Organization concerning advice on how to help reduce the spread of COVID-19.

To help protect our staff and customers we are encouraging regular hand washing, and the use of hand sanitizer, where available.  We’ve also enhanced the already robust cleaning techniques of our vehicles after each rental. In particular, we are paying special attention to the places people touch such as steering wheels, door handles and other hard surfaces.

We advise all our customers to keep updated on the latest developments from the World Health Organisation World Health Organisation and the Australian Department of Health.

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